Hello there, Coach Paul here. This month we are reviewing the active supervision skill of problem-solving. For those who have been following the checklist since January, you’ve more than likely realized by now that I inadvertently skipped problem-solving, which I was supposed to cover in April. I apologize for that mistake. We are back on track now.
If you are just discovering this series this month, I invite you to read through the previous articles of the active supervision challenge, which I introduced in January on Police1. I define active supervision as the continual and consistent enforcement of the rules of your organization. In this series, I describe the 10 skills of active supervision. Thus far I have covered performance management, critical thinking, communication, courage and training.
This month I’ll describe the challenge of problem-solving, list the steps for effectively solving problems, describe ways for you to improve your problem-solving skills and wrap up with a few tips and techniques for supervisors working in special circumstances.